Bruel & Kjaer UK Ltd. - PRODUCT NEWS
Bruel & Kjaer UKs service goes interactive
Leading sound and vibration manufacturer, Bruel and Kjaer UK has launched an online tool that enhances its service and repair booking process for customers.
Accessed via Bruel and Kjaers UK website, this new facility can be used by anyone with equipment for calibration or repair. The online tool has many flexible features including no contract requirement, single or multiple booking choices, an agreed spending limit option and quotation request.
With an online booking customers equipment will also be collected, free of charge, on a day and time to suit them, from anywhere in the UK.
The interactive booking form and free equipment collection join a host of features Bruel and Kjaer has created to improve customer service. These features include free minor repairs during the calibration process, the availability of loan instruments and pre calibration inspection to ensure the units are suitable to undergo testing.
Developed to simplify service procedures and give customers more control over their equipment, the booking tool is a typical example of Bruel and Kjaers expert service range, which has continually developed over the 25 years the company has been in the calibration business, says managing director, William Egan. It is these practical, customer-focused qualities which set us apart from other service suppliers.
Bruel and Kjaers service is UKAS accredited to the international standard ISO/IEC 17025, ensuring both traceable and accredited calibration for many sound and vibration equipment including sound level meters, microphones, calibrators and accelerometers.
For more information on Bruel and Kjaers UK Service Centre, please visit http://www.bksv.co.uk/?ID=3507 or contact 01438 739000.
About Bruel & Kjaer
Brüel & Kjær is a world-leading manufacturer and supplier of sound and vibration solutions for use in a wide range of applications including environmental noise measurements, building acoustics, vibration measurements and quality control for use in the automotive, aerospace and consumer industries, as well as by local authorities. Today Brüel & Kjær has 900 employees and sales offices in 55 countries. Brüel & Kjær is a subsidiary of UK-based Spectris plc. (www.spectris.com). Spectris has annual sales of approximately £656m and employs around 6000 people worldwide in its 15 business units.
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