Bruel & Kjaer UK Ltd. - PRODUCT NEWS
Quick Click Quotes - Brüel & Kjær launch online quotation tool
Leading sound and vibration manufacturer, Brüel & Kjær, has launched an online quotation request tool to make the quotation process much faster for customers.
Customers can request a quote directly from the web page of a product they are interested in. This brings up a pre-completed request form, into which customers just enter their contact details and press send. The completed form is sent directly to the relevant local sales office, saving the customer time normally spent telephoning for a price or typing an e-mail themselves.
Regular visitors to Brüel & Kjærs websites can save themselves time by registering their details on its website as the system automatically completes the contact detail section.
The online request form is just part of a host of features Brüel and Kjær has created to improve customer service, including an online booking form and tracking facility for products needing service or repair.
The request-a-quote form is a great example of the ways in which we are developing our website to make it more user friendly for customers, says Brüel & Kjær CEO Lars Rønn. The quotation form ensures price requests get through to the right department fast and with no hassle on the customers part. And it can also be used to start a dialogue about bigger purchases or projects.
About Bruel & Kjaer
Brüel & Kjær is a world-leading manufacturer and supplier of sound and vibration solutions for use in a wide range of applications including environmental noise measurements, building acoustics, vibration measurements and quality control for use in the automotive, aerospace and consumer industries, as well as by local authorities. Today Brüel & Kjær has 900 employees and sales offices in 55 countries. Brüel & Kjær is a subsidiary of UK-based Spectris plc. (www.spectris.com). Spectris has annual sales of approximately £656m and employs around 6000 people worldwide in its 15 business units.
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