Physik Instruments GmbH - PRODUCT NEWS
PI (Physik Instrumente) is committing itself to New Service Concepts: Individual Service for High-End Positioning Systems
Globalization continues to advance and in the meantime, high-precision positioning systems are being used all over the world, both in scientific fields and in industry. In order to be in a perfect position for the future, PI (Physik Instrumente), as solution supplier for drive technology and positioning systems, has implemented a new service concept by founding the "Global Services Division". This makes it possible to offer the best possible, individualized service to both smaller and larger customers all over the world.
To ensure 24/7 reliability and functional capability of the positioning systems in use, local specialists will provide support with system installation services and various maintenance contracts at four service locations in Europe, Asia, China, and the USA. The services will be offered in different packages so that users can purchase the appropriate solution for their needs, regardless of whether this is a small research department or a globally operating OEM customer.
The spectrum ranges from on-request remote and local support to keeping entire replacement systems available that are tailored exactly to the application. In addition, there are also possibilities for extending the warranty periods, which for example, includes local preventive maintenance work over several years, and this offers the best possible security and protection against unscheduled downtimes.
Well known for the high quality of its products, PI (Physik Instrumente) has been one of the leading players in the global market for precision positioning technology for many years. PI has been developing and manufacturing standard and OEM products with piezo or motor drives for 40 years. By acquiring the majority shares in ACS Motion Control, a worldwide leading developer and manufacturer of modular motion controllers for multi-axis and high-precision drive systems, PI has made a major step forward in providing complete systems for industrial applications with the highest demand on precision and dynamics. In addition to four locations in Germany, the PI Group is represented internationally by fifteen sales and service subsidiaries.
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